Room Mate Isabella

Great location in the heart of the historical center and walking distance to all the main attractions. Staff was super friendly and helpful when needed. Room was fantastic with all the amenities you require if you’re not setup for 220v.

We were made to feel like long-awaited family the second we arrived. We hadn't closed the taxi door before our luggage was taken upstairs to our room! The common spaces were gently perfumed. The staff at front desk, housekeeping, bell man, and the "famous" Antoniello in the breakfast room, who is a treasure, cared for every moment of our stay and visit. The interiors of the rooms, common spaces, elevator, stairs are pristine and well kept. I caught housekeeping dusting hallway pictures 3 times in 2 days. White fluffy robes and house shoes awaited us. There was not a detail overlooked or ignored. THERE WAS CHOCOLATE on my pillow every night.

Excellent location in the historical area of Florence. Vibrant, stylish interiors coupled with lovely antique room furniture. My single room was unexpectedly upgraded to a double facing Palazzo Strozzi which was amazing with natural light and doors opening out to the via below. Quiet location however it was mid December so high season may be busy. The staff were exceptional in every respect, in particular Silvia and Antonello!! They both went above and beyond to ensure my stay was the best experience. 🙏🙏 Full offer of bathroom amenities & complimentary kitchen supplies including a kettle for tea. Spacious bathroom, great shower water pressure. Very comfortable bed with king pillows. As an Australian living in Italy it was a treat to stay at Room Mate Isabella, the best 4 star accommodation I have had to date. Will return again in spring/summer time.

There was a misunderstanding with our room on the first night as i'd requested a twin room for my mother and I and were given a double bed. This was rectified by putting an extra bed in the room and then we were moved to another, much larger room the following day with huge apologies from the team who went above and beyond to make sure we were happy and comfortable.

The hotel is perfectly situated, in the very centre. The staff, esp. Marta - extremely helpful, friendly and enthusiastic. The room is amazingly taken care of - great towels, your favourite stuff (e.g. tea) supplied and everything seems to be done with love and devotion.