Room Mate Isabella

This was a delightful hotel. The location was excellent, and the staff was exceptionally friendly and courteous. The breakfast is lovely. We were only there for one night, but it was a positive experience. We were very grateful the morning we departed as they called the taxi and then were there when we met them. That was a bonus!

This is a small boutique hotel, which is a great plus for us. You have to climb a few stair steps before getting to the elevator but there is always help with your luggage. The building is a beautiful renovated one, very nice rooms and breakfast room, No restaurant though. Our room had a good comfortable area, classic style, including a beautiful bathroom that had a little tight shower though, but not troublesome. The bathroom has heating system for towels which seems to heat the whole of the bathroom. Very comfortable roomy bed. Some noise from the street during the weekend nights , although the windows are very well insulated. I expect noise won't be an issue if you get a room facing the Via Tornabuoni. Staff was very welcoming and efficient. All in all very happy with our experience here.

This boutique hotel truly exceeded my expectations. The location is absolutely exceptional—just steps away from Florence’s most iconic landmarks, which made exploring the city so easy and enjoyable. What will definitely bring me back is the incredible service. The team was warm, attentive, and always quick to respond to anything I needed. Their cooperation and professionalism made my stay feel seamless and truly comfortable. It’s the kind of place that stays with you long after you leave. Highly recommend for anyone looking for a memorable stay in Florence.

From the moment I got arrived the experience was special. I booked a single room as I was solo travelling and the kindest lady on the desk upgraded me to a double room which was so beautiful. The hotel is located right in the city centre, on the street where all the luxury designer shops are. On an evening I came back to a hand written note and little sweets on my pillow which was a lovely touch after a long day exploring. You could for about 3 people in the bed I was lost between the pillows, it was so comfy. As a solo traveller I felt very safe and secure staying here and if there was a room mate Isabella in every city I would book it time and time again.

Everything Location is brilliant in the middle of everything, staff super friendly and very very polite and helpful especially Alessandra at the reception and the two staff running breakfast buffet which is very good , clean, neat and delicious, room is of a very good size and nice view, super clean with very good house keeping, tea and coffee enough supplies as well as water and fruit basket on arrival Hotel is beautifully decorated with old style florentine design. Simply awesome and very well worth its price Will always be my home if i come again to the very beautiful city of Florence